Our Technology > IT Service Excellence
With industry-leading tools and methodologies, iVision (Globsyn's fully owned subsidiary) helps clients identify, design, introduce, run and improve IT-based services that help organizations achieve their desired business outcomes.
iVision's High Performance Business research has revealed that one of the ways top companies distinguish themselves is by positioning information-based, technology-enabled services as a strategic asset. In this paradigm, IT investments must be integrated with the overarching business imperatives, and the modern CIO is under increasing pressure to run IT as a service-oriented business responsible for generating business value.
The shift from IT value-capture to IT value-creation is, in many respects, the culmination of a series of advances that have been changing the nature of corporate IT over the past few years. Service-oriented architectures, software-as-a-service, network convergence, mobility and other trends have sparked noticeable improvements in IT flexibility, processing power, storage capacity and cost variability. New sourcing models, as well as the acceptance of cloud computing as a viable and secure platform, have also set the stage for even faster, more responsive and more cost-effective IT capabilities.
Together, these advances require CIOs to build service organizations that can choreograph IT services to respond to business threats and opportunities and drive the enterprise forward. iVision IT Service Excellence helps CIOs achieve this dual imperative.