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: +91-33-4000 3600

: +91-22-4039 4000

Our Services > Custom Application Development

Core Competency

Globsyn started operations in 1997 by deploying a Center of IBM Software Excellence. It was one of the few organizations that realized the potential of the Internet and started investing early in developing the capability and resources in Internet technologies.

In less than a year, Globsyn had bagged and executed a number of projects that entailed migrating or web-enabling legacy applications while other companies were executing short-term Y2K conversion projects. A driving need to continuously improve Quality of Service led to achievement of ISO 9001 certification within 14 months of inception.

Did You Really Just Say 'BX'?

  • BX is about finally combining business savvy, collaborative environments, technical solutions, and user experience design into a holistic product development approach. We're strategic business people first and technologists second, it's how we roll.

Parts of the Whole

Collaboration Services

  • With SharePoint as collaboration Server, .Net and Java as the technology foundation, we'll customize a Collaborative Solution to help you quickly profit from shared information, improved processes, accurate reporting and centralized business knowledge.

Application Development

  • Call it software as a service. Call it hosted solutions or on-demand. Whatever you call it, we have unequalled development experience with it and have been developing technology systems since before they had a name. Application Development services use a variety of our core activities and methods.

User Experience

  • We specialize in customizing user experiences to fit the needs of both business and end users. We employ a carefully crafted user-centered design methodology based on proven usability principles. We fashion elegant, compelling, and rewarding user experiences for any media on any application or platform.

Business Intelligence

  • Our business intelligence team knows how to wring metrics out of your existing systems to give you the critical information you need to drive your business. Fully integrated with our application development and user experience teams, our BI services can get you up and running quickly with an intelligent and usable BI system.

Our Services > Custom Application Development

Project Management

Defining overall goal / aim for maximum customer / user satisfaction based on

  • Functionality
  • Usability
  • Reliability
  • Performance
  • Maintainability
  • Supportability
  • Identifying and defining Critical Success Factors (CSFs)
  • Usage of appropriate Development and Analysis tools
  • Usage of appropriate techniques / best practices
  • Software Metric rules of thumb for project estimation, progress monitoring, process improvement, evaluation
  • Identify, Capture and Address / Mitigate / Manage risk factors
  • Defined framework for Quality Management and testing
  • Defined Change Management practices

Software Engineering Standards and Technology

  • Evaluate and adopt internationally accepted software engineering standards
  • Use XML and MDA to mine existing IT infrastructure to develop and implement re-usable software components
  • n-tier application architecture
  • Tool based / automated development process
  • Proper and efficient reporting processes / OLAP
  • Modular design for scalability provision and reducing maintainability issues

Quality Management and Acceptance

  • Define acceptance policy
  • Define and Create quality assurance checklists
  • 4-Eyes principle, each function is tested by the developer & then by a second person. As indicated in the development process, wherever appropriate/feasible, the client shall also participate in the testing process. Tests shall be recorded in Test Certification Forms
  • External quality auditing process if so desired

Our Services > Custom Application Development

Best Practices

Development process

It is important to choose the appropriate development lifecycle process for the proposed project because all other activities are derived from the development process. Our approach to the development process is governed by the client´s requirements, the proposed technology environment, business objectives etc. Our development processes include SDLC models that allow for collaborative development while keeping all quality objectives and goals in the forefront.


Gathering and agreeing on requirements is fundamental to a successful project. It is not possible to finalize all requirements before any architecture, design, and coding are done, but it is important for the development team to understand what needs to be built. Quality requirements are broken up into two kinds: functional and non-functional. One of the best practices used to document functional requirements is done using Use Cases. Non-functional requirements would aim to describe the performance and system characteristics of the application. It is important to gather them because they have a major impact on the application architecture, design, and performance.


Choosing the appropriate architecture for the proposed application is a key task to be accomplished. Often when a project in trouble is reviewed it is found that the development team did not apply well-known industry architecture best practices. A good way to avoid this type of problem by stringently following an established industry standard architecture framework. Our consultants work side by side with the client team and ensure that the projects are based on tried and tested practices and technology frameworks

Application Designs

Application Designs are based on our knowledge artifacts of software best practices and design patterns covering the full lifecycle of software projects. Each project is viewed differently and an important objective for all projects is to realize the return on investment (ROI). This knowledge is a well-managed and defined practice that is transferred to each project to save the overall project costs. Our Application Design Practice translates to:

  • All methods used to define system architecture and software design being documented in the project management plan and being frequently and regularly evaluated through internal quality audits.
  • The allocation of system architecture to hardware, software, or operational procedures is through predefined engineering processes and is tracked through traceability practices and frequent quality evaluations.
  • All system architecture decisions being based on a predefined engineering process and studies conducted to evaluate alternatives.
  • System and software architectures are developed and maintained consistent with standards, methodologies, and external interfaces specified in the system and software development plans.
  • Systems engineering requirements studies include efforts to mitigate software risks.
  • System requirements, including derived requirements, being documented and allocated to hardware components and software components. The requirements for each software component in the system architecture and derived requirements are allocated among all components and interfaces of the software component in the system architecture.

Code Construction

Code Construction is a fraction of the total project effort, but it is often the most visible. Other work equally important includes requirements, architecture, analysis, design, and testing. Best practice for constructing code includes the daily build and smoke test (wherever applicable) to minimize integration, quality risks and easier defect diagnosis.

Peer reviews

It is important to review other people's work. Experience has shown that problems are eliminated faster and earlier this way. Reviews have at times proven even more effective than testing. Any artifact from the development process is reviewed, including plans, requirements, architecture, design, code, and test cases. Our Peer review processes are helpful in trying to produce software quality at top speed.


To us testing is not an afterthought or cutback when the schedule gets tight. It is an integral part of software development that needs to be well-planned. It is important that testing is done proactively and in tune with the development methodology that is being followed.

Performance Testing

Testing is usually the last resort to catch application defects. It is labor intensive and usually only catches coding defects. Architecture and design defects may be missed. One of the methods used by us to determine architectural defects is to simulate load testing on the application before it is deployed and to deal with performance issues before they become problems.

Configuration Management

Our robust configuration management processes are introduced at the Project Initiation stage and are carried throughout the development lifecycle. All projects have a dedicated Configuration Librarian to take care of configuration management needs. Configuration Management involves:

  • Identification of CI(s)
  • Baseline Criteria, Revision Criteria and Library Definition
  • Change Control Practices
  • Change Request Management Practices
  • Status Accounting
  • Defining Check-in, Check-out policies

Quality and defects management

It is important to establish quality priorities and release criteria for the project so that a plan is constructed to help the team achieve quality software. As the project is coded and tested, the defect arrival and fix rate can help measure the maturity of the code. It is important that a defect tracking system is used that is linked to the source control management system.


Deployment or the final stage of releasing an application for users is yet another important phase in a project life-cycle. The purpose of following industry standard best practices is to successfully deploy the application. Our plan for deployment essentially uses a deployment checklist.

Data migration

In applications that are not entirely brand new but mixed consisting of partly new and part enhancements or rewrites of existing applications, Data Migration from the existing data sources is usually a major activity in itself. This is not a task typically assigned to junior programmers. It is as important as the new application. Usually the new application has better business rules and expects higher quality data. Improving the quality of data is a complex subject and is addressed with the best of skills and expertise.

Project management

Project management is key to a successful project implementation. Most of the other best practices mentioned above are related to project management. There are other checklists and tip sheets for project management which could be also applied. Our principal objective is to provide professional project management services to assist the client with building quality into the software throughout the system life cycle. We are committed to helping our clients successfully develop, maintain, and integrate complex systems in today's challenging, and sometimes overwhelming, system acquisition jungle. This means providing trusted and reliable support services that ensure our clients achieve their corporate IT strategies on time and on budget, while meeting specific operational system requirements. The bottom-line being "if you fail to plan, you plan to fail!"

Risk Management Practices

Our Risk Management practices allows for continuous identification, reporting, analysis, prioritization, monitoring, and control of internal and external activities, conditions and/or events that can cause an undesirable project impact. Risk Management is an essential component of our best practices that supports sound business, project management and engineering processes. It allows the management to be proactive rather than reactive and enables open and honest communication among all stakeholders, both internal and external to an organization. Risk Management is a continuous process that involves all members of the team to become integral part of daily business and engineering activities.

Our Services > Custom Application Development

Execution Methodology

Agile Methodology (SCRUM), Sprint

Industry Experience

  • Retail (eCommerse) : BestBuy, HomeDepot, CompUSA..etc
  • Community Portal : Konnects, Geomology, Engineering Students & Parents
  • Telecommunication : Maxis
  • Tool based / automated development process
  • Entertainment : BMG Music

Our Clientel

  • Partsearch Inc
  • BMGMusic LLC
  • Maxis
  • BestBuy
  • HomeDepot
  • BankServ
  • Bank of America
  • HDFC Bank
  • ING Bank

Project Experience on SCRUM

  • Globsyn adopted SCRUM Methodology since 2006.
  • 8 -10 Projects on various technology executed successfully on SCRUM Methodology.
  • More than 7 years experience on SCRUM Methodology.



Globsyn Infotech
904/A Samartha Aishwarya,
Off Link Road, Lokhandwala Complex,
Above Marks & Spencer, Andheri (West),
Mumbai - 400 053, Maharashtra
Tel: +91-22-2639 8870/71/72/73


Globsyn Infotech
XI-11 & 12, Block - EP,
Sector - V, Salt Lake,
Kolkata - 700 091, West Bengal

Tel: +91-33-4000 3600

New York

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121 Newark Ave STE 548
Jersey City, NJ 07302 - 5873